Customer review highlightsWe could tell you
it's good. They already did.
Doctors, billers, nurses, and facility managers who run their programs on CCN Health every day. Real names. Nothing here is stock, and nothing here is a quote we wrote.
What they talk about
Five things, over and over.
Jump to any of them
50
states
5
Medicare programs
7
EHR integrations
25+
FDA-cleared devices
5.0
G2 rating
48hrs
typical go-live
The first thing they bring up is the people.
We never asked anyone about support. Review after review, customers mention the team behind the platform before they mention the software.
The customer service is the best I have dealt with: real people who understand billing, answer fast, and stay on it until it is resolved.
Gina L.
Owner, Billing/Coder
Runs the billing side of an RPM and RTM program
“The customer service is incredible, that is the first thing I tell people.”
Jessi T.
Works across 20+ facilities plus an in-home program
“When I reach out I get a real person who already knows our account, usually within minutes, and they stay with the issue until it is closed.”
Razmik
A practice that keeps asking for custom features
“Their CEO took the time to meet with our providers and walk them through how to use their clinical dashboard.”
Robin Shelton
Rural health services group
“The team behind it is just as impressive: responsive, knowledgeable, and genuinely invested in our success.”
Jim H.
Single practice running its own RPM program
Where the program actually runs.
Readings, alerts, staff time, and the documentation behind every claim, in one place your team opens every morning.
The workflows are the best part.Our RPM program basically runs itself.
RPM and RTM
both programs, one roster
200+
patients monitored
Chad C.
Medical Doctor
“Readings come in”
·Patient PanelToday's work · one card per workflow
New readings to review
In progress
Under 20 logged minutes
All done
“Alerts surface the patients who need attention”
·Out of RangeOut-of-range readings · last 7 days
Resolve allBlood Pressure · 168 / 98 mmHg
Recorded Apr 12
SpO₂ · 88 %
Recorded Apr 11
Blood Pressure · 162 / 95 mmHg
Recorded Apr 10
Heart Rate · 121 bpm
Recorded Apr 9
“The documentation for billing is ready”
·Out of RangeAll Done!
Out of Range · Complete
All 8 patients reviewed
Time captured automatically, zero manual entry
Back to PatientsLive from the product, not mockups. See the full workflows walkthrough.
“The organization wide billing report pulls everything together in minutes.”
Valerie
Multi-facility group, every site under one roof
“Their software allowed us to manage each facility as its own entity, streamlining data reports seamlessly.”
Senior Nursing Administrator
131 facilities on one platform
“The software makes monitoring patients extremely easy.”
Clinical Team
Single cardiology practice, about 300 patients
“We monitor patients on behalf of multiple client practices, and CCN Health handles that scale effortlessly.”
Lee
Monitors on behalf of multiple client practices
One phone. Your whole census.
A caregiver rounds room to room with one phone and one shared device, and the building stays monitored. No kit in every room.
CCN Health's Caregiver App transformed our care delivery. It empowered our nursing teams to monitor numerous patients using minimal equipment.
Facility Manager
Access Healthcare Associates
One device kit per facility, not per patient
“The caregiver app keeps everyone connected to the patients they care for.”
Valerie
Multi-facility group, every site under one roof
What that looked like at Access Healthcare
131
facilities
1
kit per facility, not per patient
383
actively compliant patients
It goes where the work already happens.
Monitoring that sits beside the chart creates a second job. Monitoring inside it does not.
It runs our remote monitoring program end to end inside PointClickCare.
Jessi T.
Elevate Healthcare
Works across 20+ facilities plus an in-home program
“It's great to have all our patient vitals flowing directly into their charts.”
Stephanie Bryant-Lipp
Primary care group
The companies we plug into had a say too.
Device makers and EHR vendors choose who they build with. That is a different kind of proof than a customer review, so we keep it clearly separate.
Their deployment speed is unreal.
Andrew W.
Sales, Tenovi
Integrations across their device lineup, not just one or two
CCN makes connected health devices actually usable in real clinical workflows.
Steve Wheeler
VP of Partnerships, Tenovi
Cellular gateways and connected meters
This partnership brings passive, contactless monitoring data directly into ALIS workflows.
John Shafaee
CEO and Co-Founder, ALIS
Senior living EHR platform
Device manufacturers we carry readings from
No vendor lock-in. See the full lineup in the device catalog.
How we do business
Fair terms, and features shaped to how you actually work.
The two quotes most vendors would leave off a page like this.
CCN Health has been fair, customizing features for our workflow and keeping contract terms simple.
Dr. Dawn Atwal, MD
Cardiologist, Laguna Cardiology
Single cardiology practice, about 300 patients
“Instead of a ticket that disappears into a roadmap, we get a call to understand what we need and a working version in days.”
Razmik
A practice that keeps asking for custom features
Why it sticks
The cellular cuffs are simple enough that even my older patients use them consistently.
Dr. Dawn Atwal, MD
Cardiologist, Laguna Cardiology
“Heart failure admissions have decreased noticeably.”
Dr. Dawn Atwal, MD
Single cardiology practice, about 300 patients
“The devices arrive ready to use, patients find them simple, readings show up reliably.”
Jim H.
Single practice running its own RPM program
“RPM implementation via CCN Health enabled us to proactively manage chronic conditions in seniors.”
Leadership Team
Long-term care and senior living, 131 facilities
The receipts
Named practices. Real numbers.
01Laguna Cardiology
Since 2019
A cardiology practice running RPM on about 300 patients.
98%
patient compliance, against a roughly 70% industry average
~40%
fewer heart-related hospitalizations over three years
$1,200 to $1,500
annual RPM revenue per patient
02Access Healthcare
Since 2019
Long-term care running one device kit per facility instead of one per patient.
383
actively compliant patients
131
facilities on the shared-kit model
35 to 40%
fewer preventable hospital admissions
03DiabetesRN
Salt Lake City
A certified diabetes care specialist in Salt Lake City, monitoring with LiveMetric's cuffless BP device.
Cuffless
continuous blood pressure, FDA-cleared by LiveMetric
Three-way
partnership build across device, platform, and practice
04Elevate Healthcare
20+ facilities, Idaho
In-home and assisted-living care across Idaho, running entirely inside PointClickCare.
No re-keying
the resident list imported from their own records
Self-managing
census follows admissions and discharges
05Sentara
Diabetes prevention
A twelve-hospital health system running a small diabetes prevention program: Tenovi glucose meters, Basic RPM.
12
hospitals in the system
1.2M
health plan members
Your patients' data
How we handle it.
HIPAA compliant
Every layer engineered for HIPAA compliance from the ground up.
End-to-end encryption
TLS 1.3, AES-256, and role-based access controls, in transit and at rest.
BAA included
Business Associate Agreements with every infrastructure partner and customer.
SOC 2 in progress
Actively pursuing Type II. We will not claim the certificate before we hold it.
Want to talk to one of them?
We are happy to put you in touch with a practice like yours. Or take fifteen minutes with us and ask the hard questions directly.
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