
Chronic Care Management (CCM) is a Medicare program that supports patients with two or more chronic conditions. CCM helps healthcare providers deliver ongoing, coordinated care between office visits—improving patient outcomes and increasing revenue for your practice.

This add-on code is for each extra 20‑minute block (beyond the initial 20 under 99490) of non-complex CCM services in the same month.
This code covers at least 60 minutes of chronic care management for patients with complex conditions requiring moderate-to-high medical decision-making, provided by clinical staff under physician or advanced practitioner supervision in a calendar month.
This add-on code covers each extra 30‑minute increment of complex CCM services beyond the initial 60 in the same calendar month.
This is billed when clinical staff, under physician or advanced practitioner supervision, provides at least 20 minutes of non-complex chronic care management services in a calendar month.


Automatically sync patient data directly into your existing workflow—no manual entry required.
Know exactly what CPT codes apply, why they apply, and how to maximize your reimbursements.
Go from discovery to billing within a single week. No delays, no hassles.
All devices, training, and integration are completely free. You pay nothing upfront.
We review your chronic care population, revenue opportunities, and determine how CCM can best support your practice.
After BAA execution, we activate your CCM environment, integrate your EHR, and prepare customizable care plan templates.
We generate eligibility reports, help you select a pilot cohort, and send patients digital consent via text or email.
Care plans, monthly touchpoints, and time tracking go live in CCN Health, enabling structured and repeatable CCM processes.
In a single 45‑minute session, your team learns how to manage CCM tasks, document billable time, and streamline monthly outreach.
Your dashboard clearly shows completed minutes, eligible codes, and all documentation needed for compliant CCM billing.
Throughout the entire process, our software automatically tracks time and captures notes—you can manually add additional notes and time entries at any point.




