Customer Success: Access Healthcare Associates Enhances Senior Care Across Multiple Facilities with CCN Health's RPM Platform
Access Healthcare Associates, based in Los Angeles, specializes in delivering high-quality care within long-term care and senior living environments. Since 2019, they've implemented RPM across 131 facilities with 383 actively compliant patients.
Challenge
Access Healthcare Associates, based in Los Angeles, specializes in delivering high-quality care within long-term care and senior living environments. Managing health data across 100+ facilities was logistically complicated, costly, and resource-intensive.
With 85% of adults aged 65 and older living with at least one chronic condition and 60% managing two or more chronic diseases, the need for continuous, reliable monitoring across their distributed network of facilities was critical.
Solution
Since partnering with CCN Health in 2019, Access Healthcare Associates implemented CCN Health's proprietary Caregiver App — a shared-device model where one RPM device kit per facility (not per patient) significantly reduced implementation costs while maintaining clinical quality.
The platform provided centralized data aggregation with customizable reporting, allowing each facility to operate as its own entity while rolling up into organization-wide analytics.
“CCN Health's Caregiver App transformed our care delivery — empowering nursing teams and reducing overhead.”
“Their software allowed us to manage each facility as its own entity, streamlining data reports seamlessly.”
Results
383
Actively compliant patients across 131 facilities
131
Facilities using one kit per facility model
35–40%
Reduction in preventable hospital admissions
“RPM implementation via CCN Health enabled us to proactively manage chronic conditions in seniors, enhancing quality of life and operational efficiency.”
Access Healthcare Associates has successfully billed Medicare RPM codes (99453, 99454, 99457, 99458), creating consistent revenue while supporting enhanced care delivery across their entire facility network.
Customer Success
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