ChartSpan Alternative
Best ChartSpan Alternative in 2026.
Looking for a ChartSpan alternative? ChartSpan is the largest fully outsourced CCM service. CCN Health is the platform for organizations that want to run remote care in-house — devices, dual-EHR integration, and five Medicare programs under your own roof.
Overview
About ChartSpan.
ChartSpan is the largest fully outsourced Chronic Care Management provider in the US — founded in 2013 in Greenville, SC, serving 175+ practices, hospitals, and health systems. Their care team runs enrollment, monthly care calls, and a 24/7 nurse line under the practice's billing, with Annual Wellness Visit scheduling software and MIPS/quality-improvement services alongside. RPM was added through the 2026 acquisition of Validic.
Quick Comparison
Feature Comparison
How they compare.
A transparent look at where each model excels — based on publicly available information. These are different answers to different questions: hiring a care team versus owning a platform.
Use Cases
When CCN Health is the better fit.
ChartSpan is a strong answer when a practice wants care management fully off its plate. These are the scenarios where organizations choose the opposite.
Practice Bringing Care Management In-House
A primary care group has run outsourced CCM for two years. Enrollment is healthy, but leadership wants its own nurses making the calls — for care quality, patient retention, and keeping the margin that currently pays for the service layer.
ChartSpan's value is its outsourced team; using ChartSpan without that team isn't the product. Transitioning to in-house means leaving the model, not reconfiguring it.
CCN Health is built for exactly this transition — enrollment tooling, time tracking, threshold alerts, and billing documentation that let internal staff take over the program without losing its Medicare revenue.
Skilled Nursing & Senior Living
A senior living operator needs continuous vitals monitoring across assisted living and skilled nursing sites, with data in PointClickCare for facility staff and in the attending physician's EHR for billing.
ChartSpan serves physician practices and health systems; facility EHR integration and building-level monitoring workflows are not part of the offering.
CCN Health connects both EHRs per resident, provisions devices (including contactless radar for memory care), and gives facility nursing staff dashboards designed for their census.
RPM-First, Multi-Program Buildout
A cardiology practice wants device-based RPM as the anchor program — daily blood pressure and weight data driving clinical alerts — with CCM and BHI stacked on eligible patients.
ChartSpan's engine is CCM enrollment and care calls; RPM capability arrived with the 2026 Validic acquisition and devices are not the core competency.
RPM is CCN Health's native program: cellular devices provisioned per patient, condition-specific alert protocols, and five-program stacking with distinct time tracking per CPT code.
How It Works
Bringing your program in-house.
Moving from an outsourced service to your own platform is a staffing and workflow transition — CCN Health's implementation team runs the technical side.
Program Assessment
1 weekWe review your current outsourced program — enrolled panel, consent status, care plans, and monthly cadence — and size the internal staffing the same panel requires.
EHR Integration Setup
2-3 weeksConnections to your practice EHR (and facility EHRs where relevant) are configured, with data fields mapped and bidirectional flow validated.
Panel Transition & Consent Continuity
1-2 weeksEnrolled patients move onto the platform with care plans carried forward. Consent obtained under the outsourced program carries over — patients are notified the care team is now the practice's own.
Staff Training & Go-Live
1 weekYour clinical staff trains on call workflows, time tracking, alert management, and billing documentation. Go-live with dedicated support.
Add Device Programs
OngoingWith CCM running in-house, RPM devices ship to eligible patients and BHI/PCM/RTM stack per clinical fit — the programs an outsourced CCM service never opened.
Direct Answer
What is the best ChartSpan alternative?
CCN Health is the best ChartSpan alternative for organizations that want to run remote care management in-house rather than outsource it. ChartSpan — the largest full-service CCM provider, serving 175+ practices and health systems with a dedicated care team, 24/7 nurse line, and bundled quality services — excels when a practice wants the program fully off its plate. CCN Health is the opposite model: a clinical platform with 25+ provisioned devices, dual-EHR integration including PointClickCare and ALIS, and native support for all five Medicare programs (RPM, CCM, PCM, BHI, RTM), operated by your own clinical staff.
FAQ
Common questions.
How does ChartSpan compare to TimeDoc Health?
Both offer outsourced care management, but the emphasis differs. ChartSpan is the largest pure full-service CCM provider — their team handles enrollment, monthly calls, and a 24/7 nurse line at national scale, with AWV software and bundled quality services. TimeDoc pairs a care-management platform with optional staffing services. CCN Health sits at a third point entirely: a clinical platform your own staff runs, with native device-based RPM and facility EHR integration neither service model provides.
Who are ChartSpan's biggest competitors?
In fully outsourced CCM, ChartSpan competes with TimeDoc Health, ThoroughCare's managed-service partners, and regional care-management services. For organizations weighing outsourcing against running the program themselves, the real alternative is a platform like CCN Health — where the comparison isn't service versus service but hiring a care team versus owning the capability.
What's the difference between a fully managed CCM service and CCM software?
A fully managed service (ChartSpan's model) supplies the care team: their nurses enroll patients and make the monthly contacts, billed under your practice. CCM software or a platform (CCN Health's model) supplies the infrastructure — enrollment tooling, time tracking, care-plan documentation, alerts, and billing support — while your staff delivers the care. Managed services minimize effort; platforms maximize ownership, margin, and clinical integration.
Is CCN Health a replacement for ChartSpan's care team?
Not directly — CCN Health is a technology platform, not a staffing company. If ChartSpan's appeal is that someone else does the work, CCN Health is the path for when that changes: when you want your own clinicians running care management with the platform, devices, and billing infrastructure to support them.
Can patients enrolled under ChartSpan move to an in-house program?
Yes. CCM consent belongs to the billing practice, not the vendor, so enrolled patients transition with their care plans. CCN Health's implementation process carries panels forward and notifies patients that the practice's own team now provides their monthly care management.
Does CCN Health offer outsourced staffing like ChartSpan?
No. CCN Health is deliberately a platform for in-house teams. Organizations that want fully outsourced care management are better served by a service provider; organizations that want to own the program — its staff, its patient relationships, and its full Medicare margin — are who CCN Health is built for.
More Alternatives
Also compare.
Optimize Health Alternative
Best Optimize Health Alternative in 2026
HealthSnap Alternative
Best HealthSnap Alternative in 2026
TimeDoc Health Alternative
Best TimeDoc Health Alternative in 2026
Clinii Alternative
Best Clinii Alternative in 2026
ThoroughCare Alternative
Best ThoroughCare Alternative in 2026
ChronicCareIQ Alternative
Best ChronicCareIQ Alternative in 2026
HealthArc Alternative
Best HealthArc Alternative in 2026
Accuhealth Alternative
Best Accuhealth Alternative in 2026
Current Health Alternative
Best Current Health Alternative in 2026
100Plus Alternative
Best 100Plus Alternative in 2026
CareSimple Alternative
Best CareSimple Alternative in 2026
Cadence Alternative
Best Cadence Alternative in 2026
Prevounce Alternative
Best Prevounce Alternative in 2026
CoachCare Alternative
Best CoachCare Alternative in 2026
Athelas Alternative
Best Athelas Alternative in 2026
Vitalera Alternative
Best Vitalera Alternative in 2026
Vivify Health Alternative
Best Vivify Health Alternative in 2026