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02Interoperability

Three-Way Sync PointClickCare Integration Explanation

Follow one reading as it lands in the facility chart, the practice's EHR, and CCN, all from a single capture. Five steps.

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Step by step
1

Harold's reading is taken once and saved in CCN Health. That single capture is the whole job.

The facility runs PointClickCare; his doctors run their own EHR. CCN sits in the middle.

The practiceCCN HealthPointClickCare
CCN Health· your monitoring platform
app.ccnhealth.com/patients/harold-jensen
HJ

Harold Jensen

Room 214-B · Maple Grove · Dr. Patel

RPM · active
ReadingsVitalsDevicesMonitoring

Harold's reading

Blood pressure

132/78

saved · linked to both charts

Harold's CCN record is linked to his PointClickCare chart AND his practice chart.

How it works

What happens

In senior living, the building runs on PointClickCare while a resident's medical care is often managed by an outside practice on its own EHR. CCN sits in the middle: a reading captured once lands on the PointClickCare chart AND in the practice's EHR, and corrections flow back through, so the facility nurse, the practice provider, and the monitoring team are always looking at the same numbers.

How it works

CCN holds a live integration to each system: the PointClickCare Partner API on the facility side and the practice EHR's own integration (athenahealth, Epic, Charm Health, or Ethizo) on the practice side. The reading is stored once in CCN with the resident linked to both charts, then written to each through its own channel. Updates read back from PointClickCare (GET .../observations) reconcile against what CCN already holds before anything is re-written, so systems never ping-pong the same value.

The benefit to your practice

Nobody re-charts across systems, and nobody calls the facility to ask what the practice already knows. Every party charts in the system they already live in, and the integration keeps all three honest. This is the wiring that makes monitoring work when care is split between a building and a practice.

What you get

  • PointClickCare (facility) ⇄ CCN Health ⇄ the practice's EHR, all in lockstep
  • A reading is captured once and written to both the facility and practice charts
  • Connects the same way to any practice EHR: athenahealth, Epic, Charm Health, and Ethizo
  • One source of truth across the facility, the practice, and CCN