Principal Care Management in Arkansas.
Focused management of a single high-complexity chronic condition. Medicare billing, AR Medicaid coverage, and compliance details for Arkansas providers.
How does PCM work for providers in Arkansas?
Principal Care Management (PCM) allows Arkansas providers to bill Medicare for focused management of a single high-complexity chronic condition using CPT codes 99424, 99425, 99426, 99427. Medicare covers PCM under the same framework as CCM. AR Medicaid provides partial supplementary coverage. Prevalent conditions like heart disease drive PCM demand across Arkansas. CCN Health streamlines PCM workflows including condition-specific care plans, medication management tracking, and automated billing — integrating with 5+ major health systems including Baptist Health and CHI St. Vincent. Arkansas's predominantly rural geography makes remote monitoring especially critical for healthcare access.
Medicare Billing
PCM billing in Arkansas.
PCM uses federally standardized CPT codes with uniform reimbursement across Arkansas. AR Medicaid provides partial supplementary Medicaid coverage for dual-eligible patients.
PCM services, first 30 min of clinical staff time per month
Each additional 30 min of PCM clinical staff time
PCM services requiring physician/QHP, first 30 min/month
Each additional 30 min of PCM physician/QHP time
~$75-$115/mo per patient
30 minutes of clinical staff or physician time per month for management of a single high-complexity condition
Medicare covers PCM under the same framework as CCM. AR Medicaid provides partial supplementary coverage.
Billing Requirements
Patient must have a single high-complexity chronic condition
Condition requires frequent medication or treatment adjustment
Cannot be billed simultaneously with CCM (99490/99491)
Comprehensive care plan required for the principal condition
Patient consent required prior to billing
Arkansas Medicaid Supplement
AR Medicaid provides partial supplementary coverage — check current AR Medicaid fee schedules for dual-eligible PCM rates.
Regulatory Landscape
PCM compliance in Arkansas.
Beyond federal Medicare requirements, Arkansas has specific telehealth, licensure, and privacy regulations that affect PCM programs.
Interstate Licensure
- *Arkansas is not currently a member of the Interstate Medical Licensure Compact. Providers delivering PCM services must hold a valid Arkansas medical license.
EHR Integrations
PCM-compatible EHRs.
Major Arkansas health systems like Baptist Health and CHI St. Vincent use EHR platforms that CCN Health integrates with. Each integration includes automated PCM documentation, billing, and clinical workflows.
PointClickCare
889 integration guides
ALIS
887 integration guides
Ethizo
240 integration guides
athenahealth
240 integration guides
Charm Health
240 integration guides
MatrixCare
240 integration guides
Epic
240 integration guides
August Health
240 integration guides
FAQ
PCM in Arkansas questions.
As a predominantly rural state, Arkansas providers particularly benefit from PCM's remote care capabilities, reducing the need for patients to travel long distances. AR Medicaid offers partial supplementary coverage for dual-eligible patients. High prevalence of heart disease, diabetes, COPD among Arkansas's patient population drives PCM enrollment.
AR Medicaid provides partial supplementary coverage for PCM services. Medicare covers PCM under the same framework as CCM. AR Medicaid provides partial supplementary coverage. For dual-eligible beneficiaries, providers can bill both Medicare and Medicaid to maximize reimbursement.
Among Arkansas's 0.5M seniors, patients with a single high-complexity condition — such as uncontrolled heart disease or advanced diabetes — are prime PCM candidates. In Arkansas's rural areas, PCM enables focused management without frequent office visits. Arkansas's lower Medicare Advantage penetration means most seniors are on original Medicare, which fully covers PCM under fee-for-service billing.
Arkansas has approximately 0.5M residents aged 65+ (16.8% of the population), with +16% by 2035 projected growth. High chronic disease burden creates strong demand for remote care management. Significant rural healthcare access challenges. Little Rock anchors the healthcare market.
PCM in Arkansas must comply with federal Medicare billing requirements and HIPAA. Arkansas does not currently have a comprehensive state privacy law beyond HIPAA, but standard patient consent and data security requirements apply. Arkansas is not part of the Interstate Medical Licensure Compact — providers must hold a valid Arkansas license to deliver PCM services. Arkansas has telehealth parity legislation. RPM coverage through Medicaid varies by service and managed care plan.
This page provides general informational guidance only and does not constitute legal, compliance, or billing advice. Telehealth regulations, Medicaid coverage, and state privacy laws change frequently. Verify current requirements with your state health department, payers, and qualified healthcare compliance counsel before making program decisions. Demographic data is based on U.S. Census Bureau estimates. Data last verified: March 2026.
Other Programs
More programs in Arkansas.
Explore other Medicare remote care programs available to Arkansas providers.
RPM
Remote Patient Monitoring
Real-time vital sign monitoring with FDA-cleared cellular devices.
CCM
Chronic Care Management
Non-face-to-face care coordination for patients with multiple chronic conditions.
BHI
Behavioral Health Integration
Behavioral health screening and collaborative care in primary care settings.
RTM
Remote Therapeutic Monitoring
Therapy outcome monitoring for musculoskeletal and respiratory rehabilitation.


