CCN Health · Compliance

Compliance Reporting

Get every patient compliant, automatically.

Every billable month hinges on three things per patient: 16 reading days, a two-way call, and 20 monitored minutes. These reports are hyper-optimized to surface exactly who's short on each while there's still time to act, and to hand you the proof, emailed and filed on its own.

Walk through one catch, step by step

Why we built this

Compliance isn't a report you run at month-end. It's a set of deadlines you can't afford to miss.

Miss the 16th reading day, skip the two-way call, or fall short of 20 monitored minutes and the month doesn't bill. Catching that at month-end is too late. So we built a report for each requirement, hyper-optimized to show exactly who's short and by how much, while there's still time to fix it, and to hand you the proof automatically. Compliance becomes a status you drive to done, not a scramble you dread.

01Reading days

Get every patient enough reading days

The report that drives reading-day compliance. Two callouts (patients at 2+ and 16+ reading days) sit over a per-account table, so you can see exactly who's short of the 16-day billing threshold while there's still time in the month to get them there.

  • 16 reading days = the RPM billing threshold; on-track is pro-rated intra-month (day ÷ 2)
  • Callouts for 2+ and 16+ reading days, panel-wide, updated as readings land
  • Per-account table, so you can spot the account falling behind before month-end
  • Rolling 3-month compliance per account (compliant / non-compliant / no-readings %)
CCN Health·Progress · March 2026
498 patients

2+ Reading Days

440

On track for the month

16+ Reading Days

BILLABLE

334

Hit the RPM billing threshold

AccountPatients2+16+New
Sunrise AL14212898+6
Cedar Ridge968461+3
Bayview SNF11810179+5
Maple Court746652+4
Oak Terrace686144+2

16 reading days = the RPM billing threshold. Click an account for its rolling 3-month compliance.

02Reminders

Reminders that keep patients reading

The fastest way to hit the reading-day threshold is to keep patients reading. When a patient goes quiet, the platform flags them Off Track, and your team sends a friendly reminder by SMS, or, with an EHR integration, opens a two-way message to re-engage them, right from the compliance view.

  • An Off-Track list flags patients who have a device but haven't read in a few days
  • Bulk-SMS a friendly reminder to take a reading today, with a 2-day snooze
  • Two-way messaging, with an EHR integration, to re-engage a patient who has fallen behind
  • Fewer missed reading days, so more patients clear the 16-day threshold
CCN Health·Off Track · March
Bulk SMS
Off track18no reading in 3+ days
Harold Kimlast reading 4 days ago
Enabled
Rosa Delgadolast reading 5 days ago
Enabled
Frank Muellerlast reading 3 days ago
Enabled
Gloria Bennettlast reading 6 days ago
Needs attention
This is a friendly reminder to take a reading today.
Snooze 2 daysor, with an EHR integration, a two-way message Send SMS

Nudge the patients who go quiet, so fewer miss the 16-day reading threshold.

03Two-way comms

Stay on top of Two-Way Communications

The report that drives the interactive-communication requirement. It counts patients with a logged compliance call this month as a percentage of active patients, account by account and graded, so a soft spot is obvious and fixable before it costs you the month.

  • Three stats: Active Patients, Need 2-Way Comm, and Two-Way %
  • Per-account two-way % graded green / orange / red
  • Active = took a reading this month, the population the requirement applies to
  • See who still needs a call while there's time to make it
CCN Health·Two-Way Communications · March
compliance calls

Active Patients

440

Need 2-Way

60

Two-Way %

86%

AccountActive2-Way%
Sunrise AL12811691%
Cedar Ridge846173%
Bayview SNF1019291%
Maple Court665888%
Oak Terrace615387%

Counts patients with a logged compliance call this month, as a % of everyone who took a reading.

04Monitoring time

Stay on top of monitoring time

The report that drives the 20-minute monitoring threshold. Cards for who's over and under 20 monitored minutes sit above a roster where each patient's time reads green at billable and red below, so you can pull the under-20 patients into a workflow and finish their minutes before the month closes.

  • Billable at 20 monitored minutes (99457); each additional 20 adds 99458
  • Stat cards: Total, ≥ 20 min (billable), Under 20 min (needs time)
  • Monitoring time reads green at/above 20:00, red below. No math
  • Quick filters + CSV; hand the under-20 list straight to a monitoring workflow
CCN Health·Monitoring Time · March 2026
CSV

Total Patients

498

≥ 20 min

71%

356 billable

Under 20 min

29%

142 need time

Billable ≥ 20mUnder 20mNeeds Time99458 eligible
PatientMonitoringDaysLatest
Margaret ReyesSunrise AL
21:34182h ago
Harold KimCedar Ridge
12:0893d ago
Alice NguyenBayview SNF
24:5022just now
Rosa DelgadoMaple Court
19:12165h ago

Billable at 20 monitored minutes (99457); each additional 20 adds 99458. Filter, export CSV, or open a patient.

05Audit-ready

Stay audit-ready: every chart, every month

The readiness board that grades every chart before an auditor ever asks. Green / orange / red per patient, each missing required field flagged in-cell, and a fix-it that re-grades the row on the spot, so “can we bill this, and would it survive an audit?” is answered continuously, not at month-end.

  • Stat cards: Total, Incomplete (red when > 0), Complete (green)
  • Green “Complete” · orange “1-2 missing” · red “3+ missing”, sorted worst-first
  • Every blank required field flags in-cell; fix it and the row re-grades live
  • RPM & CCM tabs: one click turns any patient-month into a signed evidence PDF
See the full Audit Protection suite
CCN Health·Audit Readiness
RPMCCM

Total Patients

4

Incomplete

2

Complete

2

All 4Incomplete 2Complete 2
PatientICD-10ConsentStatus
Margaret ReyesE11.69SetComplete
Harold KimMissingMissing3 missing
Alice NguyenMissingSet1 missing
Rosa DelgadoI10SetComplete
Worst-first sort · missing fields flagged in-cell · 50 per page
Auto-delivery

The proof delivers itself, and files itself.

Compliance evidence doesn't wait for someone to remember it. Reports email themselves to your subscribers on a schedule, and the monthly billing and care-plan documents post straight into the EHR chart, provider-attributed. The artifact a customer downloads is the same one that lands in the record.

On a schedule, without anyone asking

  • A weekly on-track / off-track summary emailed to your team, so everyone sees who needs a nudge
  • Non-compliant patients: a weekly CSV, emailed automatically (Mon 10:00 UTC)
  • Weekly readings digest + compliance summaries, emailed to your subscribers on a schedule
  • Monthly RPM logs + CCM/PCM/BHI/RTM care-plan docs file into the EHR, provider-attributed
  • Every dashboard exports to CSV/PDF, so nothing is assembled by hand

Summary

Compliance Reporting, at a glance.

Reading-day progress board that drives every patient to the 16-day billing threshold
SMS reminders (two-way with an EHR integration) that nudge off-track patients back to taking readings
Two-way communication %: the interactive-communication requirement, proven
Monitoring-time view showing who's over the 20-minute threshold, and who needs time
Audit-readiness board: every chart graded, missing fields flagged before an auditor asks
Reports that auto-email and documents that file into the EHR, with no manual assembly
One-click evidence PDFs, with every requirement tracked in real time, compliance you drive to done