Chronic Care Management in North Carolina.
Non-face-to-face care coordination for patients with multiple chronic conditions. Medicare billing, NC Medicaid coverage, and compliance details for North Carolina providers.
How does CCM work for providers in North Carolina?
Chronic Care Management (CCM) enables North Carolina providers to bill Medicare for non-face-to-face care coordination using CPT codes 99490, 99491, 99439. Patients with two or more chronic conditions qualify. Medicare covers CCM federally for patients with 2+ chronic conditions. NC Medicaid provides full supplementary coverage. CCN Health manages the clinical workflows, care plan documentation, and monthly billing for North Carolina organizations running CCM programs.
Medicare Billing
CCM billing in North Carolina.
CCM uses federally standardized CPT codes with uniform reimbursement across North Carolina. NC Medicaid provides full supplementary Medicaid coverage for dual-eligible patients.
CCM services, first 20 min of clinical staff time per month
CCM services requiring physician/QHP, first 30 min/month
Each additional 20 min of CCM clinical staff time
~$80-$130/mo per patient
20 minutes of non-face-to-face care coordination per month (99490); 30 minutes for complex CCM (99491)
Medicare covers CCM federally for patients with 2+ chronic conditions. NC Medicaid provides full supplementary coverage.
Billing Requirements
Patient must have two or more chronic conditions expected to last at least 12 months
Comprehensive care plan must be established and maintained
Patient consent documented in medical record
24/7 access to care team required
Continuity of care with designated practitioner
Regulatory Landscape
CCM compliance in North Carolina.
Beyond federal Medicare requirements, North Carolina has specific telehealth, licensure, and privacy regulations that affect CCM programs.
Telehealth Parity
- *North Carolina has telehealth parity legislation requiring CCM services to be reimbursed at equivalent rates compared to in-person visits.
- *North Carolina completed Medicaid expansion in 2023. Strong telehealth adoption in the Research Triangle and Charlotte areas.
Interstate Licensure
- *North Carolina is a member of the Interstate Medical Licensure Compact, enabling physicians licensed through the compact to provide CCM services across state lines.
EHR Integrations
CCM-compatible EHRs.
CCN Health integrates with leading EHR platforms used by North Carolina providers. Each integration includes automated CCM documentation, billing, and clinical workflows.
PointClickCare
889 integration guides
ALIS
887 integration guides
Ethizo
240 integration guides
athenahealth
240 integration guides
Charm Health
240 integration guides
MatrixCare
240 integration guides
Epic
240 integration guides
August Health
240 integration guides
FAQ
CCM in North Carolina questions.
CCM in North Carolina uses Medicare CPT codes 99490, 99491, 99439. These are federal codes with uniform reimbursement nationwide, generating ~$80-$130/mo per patient per enrolled patient per month.
NC Medicaid provides full supplementary coverage for CCM services. Medicare covers CCM federally for patients with 2+ chronic conditions. NC Medicaid provides full supplementary coverage. For dual-eligible beneficiaries, providers can bill both Medicare and Medicaid to maximize reimbursement.
North Carolina has telehealth parity legislation requiring CCM services to be reimbursed at equivalent rates compared to in-person visits. North Carolina is a member of the Interstate Medical Licensure Compact, facilitating cross-state CCM delivery. North Carolina completed Medicaid expansion in 2023. Strong telehealth adoption in the Research Triangle and Charlotte areas.
Patients in North Carolina qualify for CCM if they have two or more chronic conditions expected to last at least 12 months, such as hypertension, diabetes, COPD, heart failure, or CKD. Each qualifying condition must place the patient at significant risk of death, acute exacerbation, or functional decline.
North Carolina has approximately 1.8M residents aged 65+ (16.3% of the population), with +25% by 2035 projected growth. Fast-growing retiree population, especially in coastal and mountain communities. Strong academic medical center presence. Recent Medicaid expansion increases covered population.
CCN Health helps North Carolina providers launch CCM in three steps: (1) Discovery — we assess your EHR, workflows, and patient population; (2) Launch — devices ship to patients, data flows into your EHR automatically; (3) Scale — expand enrollment and add programs as your CCM census grows. Most practices begin billing within 2-4 weeks.
Other Programs
More programs in North Carolina.
Explore other Medicare remote care programs available to North Carolina providers.
RPM
Remote Patient Monitoring
Real-time vital sign monitoring with FDA-cleared cellular devices.
PCM
Principal Care Management
Focused management of a single high-complexity chronic condition.
BHI
Behavioral Health Integration
Behavioral health screening and collaborative care in primary care settings.
RTM
Remote Therapeutic Monitoring
Therapy outcome monitoring for musculoskeletal and respiratory rehabilitation.