Principal Care Management in North Carolina.
Focused management of a single high-complexity chronic condition. Medicare billing, NC Medicaid coverage, and compliance details for North Carolina providers.
How does PCM work for providers in North Carolina?
Principal Care Management (PCM) allows North Carolina providers to bill Medicare for focused management of a single high-complexity chronic condition using CPT codes 99424, 99425, 99426, 99427. Medicare covers PCM under the same framework as CCM. NC Medicaid provides full supplementary coverage. CCN Health streamlines PCM workflows including condition-specific care plans, medication management tracking, and automated billing for North Carolina practices.
Medicare Billing
PCM billing in North Carolina.
PCM uses federally standardized CPT codes with uniform reimbursement across North Carolina. NC Medicaid provides full supplementary Medicaid coverage for dual-eligible patients.
PCM services, first 30 min of clinical staff time per month
Each additional 30 min of PCM clinical staff time
PCM services requiring physician/QHP, first 30 min/month
Each additional 30 min of PCM physician/QHP time
~$75-$115/mo per patient
30 minutes of clinical staff or physician time per month for management of a single high-complexity condition
Medicare covers PCM under the same framework as CCM. NC Medicaid provides full supplementary coverage.
Billing Requirements
Patient must have a single high-complexity chronic condition
Condition requires frequent medication or treatment adjustment
Cannot be billed simultaneously with CCM (99490/99491)
Comprehensive care plan required for the principal condition
Patient consent required prior to billing
Regulatory Landscape
PCM compliance in North Carolina.
Beyond federal Medicare requirements, North Carolina has specific telehealth, licensure, and privacy regulations that affect PCM programs.
Telehealth Parity
- *North Carolina has telehealth parity legislation requiring PCM services to be reimbursed at equivalent rates compared to in-person visits.
- *North Carolina completed Medicaid expansion in 2023. Strong telehealth adoption in the Research Triangle and Charlotte areas.
Interstate Licensure
- *North Carolina is a member of the Interstate Medical Licensure Compact, enabling physicians licensed through the compact to provide PCM services across state lines.
EHR Integrations
PCM-compatible EHRs.
CCN Health integrates with leading EHR platforms used by North Carolina providers. Each integration includes automated PCM documentation, billing, and clinical workflows.
PointClickCare
889 integration guides
ALIS
887 integration guides
Ethizo
240 integration guides
athenahealth
240 integration guides
Charm Health
240 integration guides
MatrixCare
240 integration guides
Epic
240 integration guides
August Health
240 integration guides
FAQ
PCM in North Carolina questions.
PCM in North Carolina uses Medicare CPT codes 99424, 99425, 99426, 99427. These are federal codes with uniform reimbursement nationwide, generating ~$75-$115/mo per patient per enrolled patient per month.
NC Medicaid provides full supplementary coverage for PCM services. Medicare covers PCM under the same framework as CCM. NC Medicaid provides full supplementary coverage. For dual-eligible beneficiaries, providers can bill both Medicare and Medicaid to maximize reimbursement.
North Carolina has telehealth parity legislation requiring PCM services to be reimbursed at equivalent rates compared to in-person visits. North Carolina is a member of the Interstate Medical Licensure Compact, facilitating cross-state PCM delivery. North Carolina completed Medicaid expansion in 2023. Strong telehealth adoption in the Research Triangle and Charlotte areas.
PCM in North Carolina focuses on a single high-complexity chronic condition requiring frequent medication or treatment adjustments (e.g., uncontrolled diabetes or complex heart failure). Unlike CCM, PCM does not require two or more conditions. PCM and CCM cannot be billed for the same patient in the same month.
North Carolina has approximately 1.8M residents aged 65+ (16.3% of the population), with +25% by 2035 projected growth. Fast-growing retiree population, especially in coastal and mountain communities. Strong academic medical center presence. Recent Medicaid expansion increases covered population.
CCN Health helps North Carolina providers launch PCM in three steps: (1) Discovery — we assess your EHR, workflows, and patient population; (2) Launch — devices ship to patients, data flows into your EHR automatically; (3) Scale — expand enrollment and add programs as your PCM census grows. Most practices begin billing within 2-4 weeks.
Other Programs
More programs in North Carolina.
Explore other Medicare remote care programs available to North Carolina providers.
RPM
Remote Patient Monitoring
Real-time vital sign monitoring with FDA-cleared cellular devices.
CCM
Chronic Care Management
Non-face-to-face care coordination for patients with multiple chronic conditions.
BHI
Behavioral Health Integration
Behavioral health screening and collaborative care in primary care settings.
RTM
Remote Therapeutic Monitoring
Therapy outcome monitoring for musculoskeletal and respiratory rehabilitation.