Chronic Care Management in California.
Non-face-to-face care coordination for patients with multiple chronic conditions. Medicare billing, Medi-Cal coverage, and compliance details for California providers.
How does CCM work for providers in California?
Chronic Care Management (CCM) enables California providers to bill Medicare for non-face-to-face care coordination using CPT codes 99490, 99491, 99439. Patients with two or more chronic conditions qualify. Medicare covers CCM federally for patients with 2+ chronic conditions. Medi-Cal provides full supplementary coverage. CCN Health manages the clinical workflows, care plan documentation, and monthly billing for California organizations running CCM programs.
Medicare Billing
CCM billing in California.
CCM uses federally standardized CPT codes with uniform reimbursement across California. Medi-Cal provides full supplementary Medicaid coverage for dual-eligible patients.
CCM services, first 20 min of clinical staff time per month
CCM services requiring physician/QHP, first 30 min/month
Each additional 20 min of CCM clinical staff time
~$80-$130/mo per patient
20 minutes of non-face-to-face care coordination per month (99490); 30 minutes for complex CCM (99491)
Medicare covers CCM federally for patients with 2+ chronic conditions. Medi-Cal provides full supplementary coverage.
Billing Requirements
Patient must have two or more chronic conditions expected to last at least 12 months
Comprehensive care plan must be established and maintained
Patient consent documented in medical record
24/7 access to care team required
Continuity of care with designated practitioner
Regulatory Landscape
CCM compliance in California.
Beyond federal Medicare requirements, California has specific telehealth, licensure, and privacy regulations that affect CCM programs.
Telehealth Parity
- *California has telehealth parity legislation requiring CCM services to be reimbursed at equivalent rates compared to in-person visits.
- *California has comprehensive telehealth parity laws. RPM is reimbursed at in-person rates for most payers.
Interstate Licensure
- *California is not currently a member of the Interstate Medical Licensure Compact. Providers delivering CCM services must hold a valid California medical license.
State Privacy Law
- *CCPA/CPRA applies to care coordination records and patient communication data stored during CCM activities.
- *Shared care plans must comply with both HIPAA and CCPA/CPRA data handling requirements.
Additional Requirements
- *California Consumer Privacy Act compliance required
- *Enhanced patient consent requirements
EHR Integrations
CCM-compatible EHRs.
CCN Health integrates with leading EHR platforms used by California providers. Each integration includes automated CCM documentation, billing, and clinical workflows.
PointClickCare
889 integration guides
ALIS
887 integration guides
Ethizo
240 integration guides
athenahealth
240 integration guides
Charm Health
240 integration guides
MatrixCare
240 integration guides
Epic
240 integration guides
August Health
240 integration guides
FAQ
CCM in California questions.
CCM in California uses Medicare CPT codes 99490, 99491, 99439. These are federal codes with uniform reimbursement nationwide, generating ~$80-$130/mo per patient per enrolled patient per month.
Medi-Cal provides full supplementary coverage for CCM services. Medicare covers CCM federally for patients with 2+ chronic conditions. Medi-Cal provides full supplementary coverage. For dual-eligible beneficiaries, providers can bill both Medicare and Medicaid to maximize reimbursement.
California has telehealth parity legislation requiring CCM services to be reimbursed at equivalent rates compared to in-person visits. California has comprehensive telehealth parity laws. RPM is reimbursed at in-person rates for most payers.
Patients in California qualify for CCM if they have two or more chronic conditions expected to last at least 12 months, such as hypertension, diabetes, COPD, heart failure, or CKD. Each qualifying condition must place the patient at significant risk of death, acute exacerbation, or functional decline.
California has approximately 6.5M residents aged 65+ (16.4% of the population), with +23% by 2035 projected growth. Largest Medicare market in the US. Strong telehealth adoption in urban areas. Medi-Cal expansion provides broad coverage for dual-eligible populations.
CCN Health helps California providers launch CCM in three steps: (1) Discovery — we assess your EHR, workflows, and patient population; (2) Launch — devices ship to patients, data flows into your EHR automatically; (3) Scale — expand enrollment and add programs as your CCM census grows. Most practices begin billing within 2-4 weeks.
Other Programs
More programs in California.
Explore other Medicare remote care programs available to California providers.
RPM
Remote Patient Monitoring
Real-time vital sign monitoring with FDA-cleared cellular devices.
PCM
Principal Care Management
Focused management of a single high-complexity chronic condition.
BHI
Behavioral Health Integration
Behavioral health screening and collaborative care in primary care settings.
RTM
Remote Therapeutic Monitoring
Therapy outcome monitoring for musculoskeletal and respiratory rehabilitation.