Principal Care Management in Arizona.
Focused management of a single high-complexity chronic condition. Medicare billing, AHCCCS coverage, and compliance details for Arizona providers.
How does PCM work for providers in Arizona?
Principal Care Management (PCM) allows Arizona providers to bill Medicare for focused management of a single high-complexity chronic condition using CPT codes 99424, 99425, 99426, 99427. Medicare covers PCM under the same framework as CCM. AHCCCS provides partial supplementary coverage. Prevalent conditions like heart disease drive PCM demand across Arizona. CCN Health streamlines PCM workflows including condition-specific care plans, medication management tracking, and automated billing — integrating with 5+ major health systems including Banner Health and Dignity Health Arizona.
Medicare Billing
PCM billing in Arizona.
PCM uses federally standardized CPT codes with uniform reimbursement across Arizona. AHCCCS provides partial supplementary Medicaid coverage for dual-eligible patients.
PCM services, first 30 min of clinical staff time per month
Each additional 30 min of PCM clinical staff time
PCM services requiring physician/QHP, first 30 min/month
Each additional 30 min of PCM physician/QHP time
~$75-$115/mo per patient
30 minutes of clinical staff or physician time per month for management of a single high-complexity condition
Medicare covers PCM under the same framework as CCM. AHCCCS provides partial supplementary coverage.
Billing Requirements
Patient must have a single high-complexity chronic condition
Condition requires frequent medication or treatment adjustment
Cannot be billed simultaneously with CCM (99490/99491)
Comprehensive care plan required for the principal condition
Patient consent required prior to billing
Arizona Medicaid Supplement
AHCCCS provides partial supplementary coverage — check current AHCCCS fee schedules for dual-eligible PCM rates.
Regulatory Landscape
PCM compliance in Arizona.
Beyond federal Medicare requirements, Arizona has specific telehealth, licensure, and privacy regulations that affect PCM programs.
Interstate Licensure
- *Arizona is a member of the Interstate Medical Licensure Compact, enabling physicians licensed through the compact to provide PCM services across state lines.
EHR Integrations
PCM-compatible EHRs.
Major Arizona health systems like Banner Health and Dignity Health Arizona use EHR platforms that CCN Health integrates with. Each integration includes automated PCM documentation, billing, and clinical workflows.
PointClickCare
665 integration guides
ALIS
663 integration guides
MatrixCare
663 integration guides
August Health
663 integration guides
Ethizo
240 integration guides
athenahealth
240 integration guides
Charm Health
240 integration guides
Epic
240 integration guides
FAQ
PCM in Arizona questions.
Arizona's mix of urban centers and rural communities means PCM serves both high-volume practices affiliated with systems like Banner Health and Dignity Health Arizona and remote clinics where in-person visits are difficult. AHCCCS offers partial supplementary coverage for dual-eligible patients. Arizona's membership in the Interstate Medical Licensure Compact enables cross-state PCM delivery. High prevalence of heart disease, diabetes, COPD among Arizona's patient population drives PCM enrollment.
AHCCCS provides partial supplementary coverage for PCM services. Medicare covers PCM under the same framework as CCM. AHCCCS provides partial supplementary coverage. For dual-eligible beneficiaries, providers can bill both Medicare and Medicaid to maximize reimbursement.
Among Arizona's 1.4M seniors, patients with a single high-complexity condition — such as uncontrolled heart disease or advanced diabetes — are prime PCM candidates. Arizona's urban practices often identify PCM candidates through existing chronic disease registries. Arizona's high Medicare Advantage penetration means many seniors are already enrolled in plans that support PCM.
Arizona has approximately 1.4M residents aged 65+ (18.4% of the population), with +35% by 2035 projected growth. Major retirement destination with rapidly growing senior population. Phoenix and Tucson have strong senior living markets. High MA penetration.
PCM in Arizona must comply with federal Medicare billing requirements and HIPAA. Arizona does not currently have a comprehensive state privacy law beyond HIPAA, but standard patient consent and data security requirements apply. As an Interstate Medical Licensure Compact member, Arizona allows compact-licensed physicians to deliver PCM services across state lines. Arizona was an early telehealth adopter. AHCCCS (Arizona Health Care Cost Containment System) has strong support for remote monitoring.
This page provides general informational guidance only and does not constitute legal, compliance, or billing advice. Telehealth regulations, Medicaid coverage, and state privacy laws change frequently. Verify current requirements with your state health department, payers, and qualified healthcare compliance counsel before making program decisions. Demographic data is based on U.S. Census Bureau estimates. Data last verified: March 2026.
Other Programs
More programs in Arizona.
Explore other Medicare remote care programs available to Arizona providers.
RPM
Remote Patient Monitoring
Real-time vital sign monitoring with FDA-cleared cellular devices.
CCM
Chronic Care Management
Non-face-to-face care coordination for patients with multiple chronic conditions.
BHI
Behavioral Health Integration
Behavioral health screening and collaborative care in primary care settings.
RTM
Remote Therapeutic Monitoring
Therapy outcome monitoring for musculoskeletal and respiratory rehabilitation.


