CCM · CGM
Continuous Glucose Monitoring for Independent Living CCM — PointClickCare + CCN Health
Continuous Glucose Monitoring technology powering your CCM program in Independent Living — fully integrated with PointClickCare. Real-time alerts, clinical workflows, and automated billing in one platform.
Hundreds of facilities just like yours have grown their Chronic Care Management programs with CCN Health. .
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Not ready for a call? No problem. Drop us a message and we'll get back to you within 24 hours with answers to your questions about Chronic Care Management for your Independent Living.
Tell us about your organization
Share details about your Independent Living, current EHR setup, and what you're looking to achieve.
We'll review and respond
Our team will assess your needs and send you relevant information, case studies, or suggest next steps.
Connect when you're ready
When the time is right, we'll schedule a personalized demo tailored to your workflows.
Send Us a Message
We'll get back to you within 24 hours.
CCN Health provides a certified Chronic Care Management (CCM) integration with PointClickCare designed specifically for independent living communities, featuring cgm integration technology, bridging both PointClickCare and charm systems. The platform automates clinical documentation, enables real-time monitoring, and generates Medicare billing records for compliant reimbursement.
CGM Integration for Independent Living CCM with PointClickCare and Charm Health
Independent Living communities using PointClickCare as their facility EHR often work with physicians who use Charm Health for their practice management. When implementing CCM with cgm integration, this dual-EHR reality creates data flow challenges that CCN Health solves through bi-directional integration with both systems.
The Dual-EHR Challenge in Independent Living
In independent living settings with cgm integration, it's common for:
- The facility to use PointClickCare for resident records, charting, and daily care documentation
- The physician to use Charm Health for orders, billing, and clinical decision-making
- CGM Integration data to be needed in both systems for complete clinical documentation and billing
Without an integration bridge, cgm integration readings exist in isolation — staff must manually transcribe data between systems, leading to documentation gaps and billing delays.
How CGM Integration Works
Dexcom G7 sensors measure interstitial glucose levels every 5 minutes via a small sensor inserted just beneath the skin, providing 288 readings per day without fingersticks.
Data Captured
- Real-time glucose levels
- Glucose trends and rate of change
- Time-in-range metrics
- Hypoglycemia and hyperglycemia alerts
- Overnight glucose patterns
How CCN Health Bridges PointClickCare and Charm Health
CCN Health's platform serves as the central hub for all cgm integration data in dual-EHR environments:
- CGM Integration data flows to CCN Health — Real-time glucose levels and other metrics are captured continuously by the Dexcom G7 sensor
- PointClickCare receives resident records — Vital signs, alerts, and care documentation sync to PCC resident charts automatically
- Charm Health receives clinical summaries — The ordering physician gets CCM reports with cgm integration data in their Charm Health workflow
- Billing documentation routes correctly — Claims data with cgm integration support goes to the billing entity via Charm Health
Data Flow: PointClickCare ↔ CCN Health ↔ Charm Health
| Data Type | PointClickCare | CCN Health | Charm Health |
|---|---|---|---|
| Resident Demographics | Source | Syncs | Receives |
| Real-time glucose levels | Receives | Hub | Receives |
| CGM Integration Alerts | Receives | Generates | Receives |
| Care Plans | Shared | Coordinates | Shared |
| Billing Documentation | Reference | Generates | Primary |
| CCM Time Tracking | Reference | Tracks | Primary |
Benefits for Independent Living Communities
Combining cgm integration with dual-EHR integration provides unique advantages for independent living communities:
Wellness-Focused
Positioned as proactive wellness technology rather than medical monitoring, encouraging adoption.
Early Detection
Catch emerging conditions before they require assisted living or skilled nursing transitions.
CGM Integration Advantages
- Continuous data (288 readings/day) vs. 2-4 fingerstick readings
- Real-time trend arrows showing glucose direction and speed of change
Billing Considerations for Dual-EHR CGM Integration CCM
In dual-EHR environments with cgm integration, billing typically flows through the physician practice (Charm Health):
| CPT Code | Reimbursement | Billing Entity | Documentation Source |
|---|---|---|---|
| 99490 | ~$62/mo | Physician (Charm Health) | CCN Health → Charm Health |
| 99491 | ~$83/mo | Physician (Charm Health) | CCN Health → Charm Health |
CGM Integration data provides the clinical documentation needed to support CCM billing with objective, time-stamped readings that demonstrate monitoring compliance.
Frequently Asked Questions
How does cgm integration data reach both EHR systems?
Data flows from the Dexcom G7 to CCN Health's platform, then syncs bi-directionally with both PointClickCare (for resident care documentation) and Charm Health (for physician clinical records and billing).
Do both systems get the same cgm integration data?
Both systems receive cgm integration data, but formatted for each system's role. PointClickCare gets detailed resident charting, while Charm Health receives clinical summaries optimized for physician workflows and billing.
What is the implementation timeline for cgm integration with dual-EHR?
Most independent living communities are fully operational within 4-6 weeks, including CGM training, dual-EHR integration setup, and wellness staff training. Both EHR connections are configured simultaneously.
Discovery call — we learn your workflows, EHR setup, and patient population so nothing gets lost in translation.
We configure your platform around how your team actually operates — custom alert thresholds, EHR data mapping, and role-based permissions.
Go live with monitoring, automated documentation, and billing tailored to your practice — your team stays focused on care.
No one-size-fits-all templates. Every integration is configured for how your Independent Living actually operates.
Configurable Alerts
Set thresholds that match your clinical protocols
Flexible Workflows
Adapt routing, documentation, and permissions to your team
Automated Compliance
Real-time audit trail and billing validation
Advanced technology working behind the scenes — so your team gets faster processing, smarter alerts, and effortless documentation without changing how they work.
Technology that stays in the background — so care stays in the foreground.
Why CCN Health
Why Independent Living Facilities Choose CCN Health
Purpose-built technology that fits your clinical workflows and drives measurable outcomes.
Questions?
Want to learn more about Chronic Care Management for Independent Living?
Our team can answer your questions and show you how it works with your current workflow.
Seamless EHR Integration
How CCN Health Works Inside PointClickCare
Your program data flows directly into PointClickCare — no exports, no manual entry, no disruption to your clinical workflow.
Care Coordination
Calls, Assessments, Care Plans
Built Around How You Operate
Custom workflows, smart alerting, and automated documentation — advanced technology working behind the scenes so your team doesn't have to.
PointClickCare
Charts & Care Plans
What Flows Between Systems
Patient Demographics
Chronic conditions, medications, and problem lists from your EHR
Care Plan Updates
Treatment plans and goals sync bi-directionally
Contact Logging
Phone calls and check-ins documented with timestamps
Medication Reconciliation
Current medication lists kept in sync across platforms
Time Tracking
Care management minutes tracked for billing compliance
Billing Documentation
CPT 99490/99491 records generated automatically
“Every reading, every alert, every care plan update — available across all your programs. One integration, unlimited use cases.”
Infrastructure
Devices & Billing
FDA-cleared devices and automated Medicare billing — configured per resident, synced with the EHR.
Medicare Billing
Chronic Care Management (CCM)
3 billing codes
First 20 minutes of clinical staff time for CCM services
~$62
Monthly
Each additional 20 minutes of CCM clinical staff time
~$47
Monthly (additional)
First 30 minutes of physician/QHP time for complex CCM
~$83
Monthly
Common Questions
Frequently Asked Questions
Everything you need to know about implementation, billing, and clinical workflows.
Yes. CCN Health has a direct integration with PointClickCare, allowing vital-sign data from RPM devices to flow automatically into resident charts without manual entry.
Device readings are transmitted to CCN Health's platform and then pushed into PointClickCare via API, appearing alongside existing clinical documentation for a unified workflow.
CCM is a Medicare program that reimburses providers for non-face-to-face care coordination for patients with two or more chronic conditions, billed under CPT codes 99490, 99439, and 99491.
Yes. RPM helps independent living residents proactively manage chronic conditions with minimal disruption, while giving clinical teams visibility into health trends that might otherwise go unnoticed.
Continuous Glucose Monitoring (CGM) integration allows real-time glucose data from CGM sensors to flow into CCN Health's platform, providing comprehensive metabolic insights alongside other vitals.
Still have questions? We're happy to walk you through anything.
Contact Us
Prefer to Send a Message?
Not ready for a call? No problem. Drop us a message and we'll get back to you within 24 hours with answers to your questions about Chronic Care Management for your Independent Living.
Tell us about your organization
Share details about your Independent Living, current EHR setup, and what you're looking to achieve.
We'll review and respond
Our team will assess your needs and send you relevant information, case studies, or suggest next steps.
Connect when you're ready
When the time is right, we'll schedule a personalized demo tailored to your workflows.
Send Us a Message
We'll get back to you within 24 hours.
Get Started
Ready to bring Chronic Care Management to your Independent Living?
See how CCN Health can improve resident outcomes, preserve independence, support family engagement, and generate new Medicare revenue — all within the EHR your staff already uses.