Integration Overview
All-in-one EHR, five programs.
A single REST API connection between Charm Health and CCN Health unlocks every Medicare remote care program for independent practices.
Bidirectional Sync
Data flows both ways.
This isn't a one-way data dump. Charm Health shares clinical context with CCN Health to inform monitoring protocols, and CCN Health writes vitals, alerts, and billing documentation back — so caregivers never leave the EHR.
From Charm Health to CCN Health
Patient Demographics
Patient records, insurance, contacts, provider assignments
Clinical Data
Problem lists, assessments, diagnosis codes, treatment plans
Encounter Documentation
Visit notes, SOAP notes, referral data, lab results
Medication Records
Active medications, allergies, e-prescribing history
From CCN Health to Charm Health
Vital Sign Readings
BP, weight, glucose, SpO2, temperature — posted to patient charts
Clinical Alerts
Threshold breaches, trending changes, missed reading notifications
Billing Documentation
CPT-coded time logs, device transmission records, compliance audit trails
Program Enrollment
RPM, CCM, PCM, BHI, RTM status and compliance metrics
Programs Powered
Five programs, one platform.
The Charm Health integration powers every Medicare-reimbursable remote care program — from RPM device monitoring to behavioral health — within Charm Health's all-in-one platform.
Remote Patient Monitoring
Continuous vital sign collection from connected devices, trended in CCN Health and synced to Charm Health patient records.
99453, 99454, 99457, 99458
Chronic Care Management
Non-face-to-face care coordination for patients with 2+ chronic conditions. Care plans documented in both platforms.
99490, 99491, 99437
Principal Care Management
Specialist-level management for a single high-complexity condition. Notes sync to Charm Health care plans.
99424, 99425, 99426, 99427
Behavioral Health Integration
Psychiatric collaborative care for patients with behavioral health conditions. Assessment scores posted to Charm Health profiles.
99484, 99492, 99493
Remote Therapeutic Monitoring
Non-physiological data monitoring — therapy adherence, respiratory device usage, medication compliance tracking.
98975, 98976, 98977, 98980, 98981
Across every supported environment
What This Enables
Streamlined clinical workflows.
The Charm Health integration brings remote monitoring data directly into the all-in-one platform independent practices already use.
Automated Vital Sign Charting
Device readings flow directly into Charm Health patient charts — no manual entry, no data silos between the practice management and monitoring platforms.
Patient Context for Monitoring
Charm Health sends demographics, medications, and clinical data to CCN Health so monitoring protocols adapt to each patient's conditions.
Compliant Billing Documentation
CPT-coded time logs and device transmission records auto-generate — feeding directly into Charm Health's integrated billing and RCM modules.
Real-Time Alert Workflows
Vital sign threshold breaches trigger alerts and notifications that integrate with Charm Health's clinical workflow and task management.
Unified Patient Record
RPM data, CCM notes, and billing records all accessible alongside SOAP notes, lab results, and prescriptions in Charm Health.
Telehealth Integration
RPM data enriches Charm Health's built-in telehealth visits — providers see real-time vitals during video consultations.
Connected Devices
Every reading, charted automatically.
Patients take a measurement. The device transmits to CCN Health. CCN Health writes the reading into their Charm Health record. Providers see it instantly.
| Device | Connectivity | Data Synced to Charm Health |
|---|---|---|
| Blood Pressure Cuff | Cellular-connected | Systolic, diastolic, pulse, irregular heartbeat flag |
| Weight Scale | Cellular-connected | Weight, BMI, trend alerts for fluid retention |
| Pulse Oximeter | Cellular-connected | SpO2, pulse rate, perfusion index |
| Blood Glucose Meter | Cellular-connected | Glucose level, pre/post meal tagging |
| Continuous Glucose Monitor | Bluetooth/cloud | 288 readings/day, trend arrows, time-in-range |
| Thermometer | Cellular-connected | Temperature, fever detection alerts |
| Sensorless Monitor | UWB radar | Heart rate, respiratory rate, sleep, presence |
| Sleep Tracker | Under-mattress | Sleep duration, efficiency, restlessness |
Clinical Specialties
Specialty-specific protocols.
CCN Health's monitoring protocols are tuned per specialty — the Charm Health integration ensures the right data reaches the right providers.
Cardiology
Blood pressure, heart rate, weight management
Endocrinology
Glucose monitoring, CGM, metabolic tracking
Pulmonology
SpO2, respiratory rate, sleep apnea screening
Nephrology
Weight, blood pressure, fluid balance
Behavioral Health
BHI programs, medication compliance, sleep
Geriatrics
Fall risk, activity monitoring, comprehensive vitals
About Charm Health
All-in-one practice platform.
Charm Health (formerly ChARM EHR) is a cloud-based all-in-one healthcare platform for independent practices. Combining EHR, practice management, revenue cycle management, and telehealth in a single platform, Charm Health serves practices across primary care, specialty care, and behavioral health with an intuitive, modern interface.



