Remote Therapeutic Monitoring with CCN Health's PointClickCare Integration

What Is Remote Therapeutic Monitoring with PointClickCare?

CCN Health's Remote Therapeutic Monitoring (RTM) integration with PointClickCare enables skilled nursing facilities, post-acute care organizations, and rehabilitation programs to deliver therapy-outcome monitoring with seamless EHR data flow, automated documentation, and compliant Medicare billing.

Unlike Remote Patient Monitoring (RPM), which collects physiologic vital signs from FDA-cleared devices, RTM monitors non-physiologic, therapy-related outcomes — pain levels, range of motion, medication adherence, respiratory therapy compliance, and functional status. Patients self-report this data through digital tools, and it flows directly into PointClickCare resident records.

How It Works

1. Therapy Protocol Setup — Clinical staff define therapeutic goals, exercise regimens, or respiratory therapy parameters within the CCN Health platform
2. Patient Self-Reporting — Patients report pain levels, range of motion, medication adherence, and functional status through a digital app
3. Outcome Trending — Therapeutic outcomes are trended over time to measure therapy effectiveness and identify patients who need plan adjustments
4. PointClickCare Integration — Therapy data flows bi-directionally into PCC for documentation, care plan updates, and clinical review
5. Billing Automation — CPT 98975-98981 documentation is generated automatically for compliant Medicare billing

Who Uses RTM with PointClickCare?

RTM with PointClickCare serves clinical teams across multiple specialties in post-acute and senior care:

Orthopedic Surgery & Post-Surgical Recovery — Patients recovering from total knee replacement, total hip replacement, or rotator cuff repair need daily monitoring of pain levels, range of motion progress, and physical therapy adherence. RTM provides a structured, reimbursable pathway for tracking these outcomes between visits.

Pulmonology & Respiratory Therapy — COPD and asthma patients in skilled nursing require ongoing monitoring of inhaler adherence, symptom severity, and respiratory therapy compliance. RTM captures this non-physiologic data that pulse oximetry (RPM) cannot.

Physical Therapy & Rehabilitation — PT/OT teams managing musculoskeletal recovery use RTM to monitor home exercise program completion, functional milestone achievement, and patient-reported outcomes — creating a billing pathway for work that was previously uncompensated.

Pain Management — Chronic pain patients benefit from structured pain score tracking, medication adherence monitoring, and functional capacity assessments that RTM documents and bills.

RTM vs RPM: What's the Difference?

For PointClickCare facilities running both programs, understanding the distinction is critical for compliant billing:

Dimension	RTM	RPM
Data Type	Non-physiologic (pain, adherence, function)	Physiologic (BP, weight, glucose, SpO2)
Data Source	Patient self-reporting via digital tools	FDA-cleared connected devices
CPT Code Series	98975-98981	994xx series
Est. Revenue	~$100/patient/month	~$160/patient/month
Conditions	MSK rehab, respiratory therapy, chronic pain	Hypertension, diabetes, CHF, COPD
Stackable	Yes — with RPM for the same patient	Yes — with RTM for the same patient

Both programs can be billed concurrently for the same resident when monitoring different data types — a COPD patient on RTM for respiratory therapy adherence and RPM for pulse oximetry, for example. For a detailed comparison, see our RPM vs RTM guide.

Qualifying Conditions for RTM

Musculoskeletal (CPT 98977)

• Total knee/hip replacement recovery — Pain scores, ROM progress, PT adherence
• Rotator cuff repair — Rehabilitation exercise completion, pain trending
• Chronic pain syndromes — Pain scores, medication adherence, functional impact
• Chronic low back pain — Therapy compliance, functional outcome scores
• Osteoarthritis — Exercise program adherence, joint function tracking

Respiratory (CPT 98976)

• COPD — Inhaler adherence, symptom severity, exacerbation tracking
• Asthma — Medication compliance, trigger identification, peak flow diaries
• Post-COVID respiratory recovery — Pulmonary rehab progress, dyspnea levels
• Pulmonary rehabilitation — Exercise program completion, symptom trends

Key Features

Feature	Details
EHR Integration	Bi-directional sync with PointClickCare
Outcome Tracking	Pain, ROM, function, adherence, respiratory
Alert Time	Real-time notifications to care staff
Billing Codes	98975, 98976, 98977, 98980, 98981
Compliance	HIPAA compliant, CMS-aligned documentation
Platform Uptime	99.9% availability

Therapeutic Outcome Tracking

Outcome Measure	Use Case	Details
Pain Assessment	Post-surgical, chronic pain	Visual analog scale, tracked daily for trending
Range of Motion	Joint replacement, MSK rehab	Goniometer readings for joint mobility tracking
Functional Status	ADL improvement tracking	Standardized assessments of daily living activities
Respiratory Function	COPD, asthma management	Peak flow, inhaler usage, symptom scoring
Medication Adherence	Therapy compliance	Self-reported adherence with automated reminders

Clinical Benefits

• Objective measurement of therapy effectiveness over time
• Earlier identification when therapy plans need modification
• Improved patient compliance through structured daily tracking
• Reduced re-injury rates through monitored recovery protocols
• Cross-program data sharing — RTM data available for RPM, CCM, and PCM workflows

Billing & Reimbursement

CCN Health automates Medicare RTM billing documentation:

CPT Code	Reimbursement	Requirements
98975	~$19	Initial setup and patient education for RTM platform
98976	~$50/mo	16+ days of respiratory therapy monitoring data
98977	~$50/mo	16+ days of MSK therapy monitoring data
98980	~$48/mo	First 20 minutes of treatment management services
98981	~$38/mo	Each additional 20 minutes of treatment management

Monthly potential per patient: $100+

For facilities stacking RTM with RPM for qualifying residents, combined per-patient revenue can exceed $260/month.

Why CCN Health for RTM + PointClickCare?

• Certified PointClickCare integration — Direct API connection, not middleware or manual exports
• Bi-directional data flow — Therapy outcomes sync into PCC; resident demographics and care plans inform monitoring protocols
• Automated CPT documentation — 98975-98981 billing records generated from tracked therapy data and clinical time
• HIPAA compliant — End-to-end encryption, BAA-covered, SOC 2 aligned
• 99.9% uptime — Cloud-native platform built for 24/7 clinical operations
• Cross-program data sharing — RTM data available across RPM, CCM, PCM, and BHI programs without re-entry
• 2-4 week implementation — Device provisioning, EHR integration, staff training, and ongoing clinical support included

Frequently Asked Questions

Does CCN Health integrate directly with PointClickCare for RTM?

Yes. CCN Health has a certified integration with PointClickCare that enables bi-directional data flow. Therapeutic outcomes and progress data automatically appear in PointClickCare resident records.

What are the billing requirements for RTM?

RTM requires 16 days of patient-reported data within each 30-day billing period, plus documented clinical staff time for treatment management. CCN Health tracks all requirements automatically and generates documentation for compliant billing.

Can RTM data be used across other programs?

Yes. CCN Health's platform enables cross-program data sharing. RTM data is available for use in RPM, CCM, PCM, and BHI programs without re-entry.

What's the difference between RTM and RPM billing?

RTM uses CPT codes 98975-98981 for non-physiologic therapy data, while RPM uses a separate code series for physiologic vital signs. Both can be billed for the same patient when monitoring different conditions. See our RPM vs RTM comparison for details.