Principal Care Management in New York.
Focused management of a single high-complexity chronic condition. Medicare billing, NY Medicaid coverage, and compliance details for New York providers.
How does PCM work for providers in New York?
Principal Care Management (PCM) allows New York providers to bill Medicare for focused management of a single high-complexity chronic condition using CPT codes 99424, 99425, 99426, 99427. Medicare covers PCM under the same framework as CCM. NY Medicaid provides full supplementary coverage. CCN Health streamlines PCM workflows including condition-specific care plans, medication management tracking, and automated billing for New York practices.
Medicare Billing
PCM billing in New York.
PCM uses federally standardized CPT codes with uniform reimbursement across New York. NY Medicaid provides full supplementary Medicaid coverage for dual-eligible patients.
PCM services, first 30 min of clinical staff time per month
Each additional 30 min of PCM clinical staff time
PCM services requiring physician/QHP, first 30 min/month
Each additional 30 min of PCM physician/QHP time
~$75-$115/mo per patient
30 minutes of clinical staff or physician time per month for management of a single high-complexity condition
Medicare covers PCM under the same framework as CCM. NY Medicaid provides full supplementary coverage.
Billing Requirements
Patient must have a single high-complexity chronic condition
Condition requires frequent medication or treatment adjustment
Cannot be billed simultaneously with CCM (99490/99491)
Comprehensive care plan required for the principal condition
Patient consent required prior to billing
Regulatory Landscape
PCM compliance in New York.
Beyond federal Medicare requirements, New York has specific telehealth, licensure, and privacy regulations that affect PCM programs.
Telehealth Parity
- *New York has telehealth parity legislation requiring PCM services to be reimbursed at equivalent rates compared to in-person visits.
- *New York has strong telehealth parity laws established during COVID-19 and made permanent. Active in value-based care initiatives.
Interstate Licensure
- *New York is not currently a member of the Interstate Medical Licensure Compact. Providers delivering PCM services must hold a valid New York medical license.
State Privacy Law
- *NY SHIELD Act applies to condition-specific treatment records managed under PCM programs.
- *Medication management records and care plan data must comply with both HIPAA and NY SHIELD Act.
Additional Requirements
- *SHIELD Act data security requirements
- *Enhanced breach notification requirements
EHR Integrations
PCM-compatible EHRs.
CCN Health integrates with leading EHR platforms used by New York providers. Each integration includes automated PCM documentation, billing, and clinical workflows.
PointClickCare
889 integration guides
ALIS
887 integration guides
Ethizo
240 integration guides
athenahealth
240 integration guides
Charm Health
240 integration guides
MatrixCare
240 integration guides
Epic
240 integration guides
August Health
240 integration guides
FAQ
PCM in New York questions.
PCM in New York uses Medicare CPT codes 99424, 99425, 99426, 99427. These are federal codes with uniform reimbursement nationwide, generating ~$75-$115/mo per patient per enrolled patient per month.
NY Medicaid provides full supplementary coverage for PCM services. Medicare covers PCM under the same framework as CCM. NY Medicaid provides full supplementary coverage. For dual-eligible beneficiaries, providers can bill both Medicare and Medicaid to maximize reimbursement.
New York has telehealth parity legislation requiring PCM services to be reimbursed at equivalent rates compared to in-person visits. New York has strong telehealth parity laws established during COVID-19 and made permanent. Active in value-based care initiatives.
PCM in New York focuses on a single high-complexity chronic condition requiring frequent medication or treatment adjustments (e.g., uncontrolled diabetes or complex heart failure). Unlike CCM, PCM does not require two or more conditions. PCM and CCM cannot be billed for the same patient in the same month.
New York has approximately 3.4M residents aged 65+ (17.5% of the population), with +15% by 2035 projected growth. Dense urban population with sophisticated healthcare infrastructure. Strong adoption of RPM in skilled nursing and home health. Value-based care models drive preventive monitoring.
CCN Health helps New York providers launch PCM in three steps: (1) Discovery — we assess your EHR, workflows, and patient population; (2) Launch — devices ship to patients, data flows into your EHR automatically; (3) Scale — expand enrollment and add programs as your PCM census grows. Most practices begin billing within 2-4 weeks.
Other Programs
More programs in New York.
Explore other Medicare remote care programs available to New York providers.
RPM
Remote Patient Monitoring
Real-time vital sign monitoring with FDA-cleared cellular devices.
CCM
Chronic Care Management
Non-face-to-face care coordination for patients with multiple chronic conditions.
BHI
Behavioral Health Integration
Behavioral health screening and collaborative care in primary care settings.
RTM
Remote Therapeutic Monitoring
Therapy outcome monitoring for musculoskeletal and respiratory rehabilitation.


