Chronic Care Management in New York.
Non-face-to-face care coordination for patients with multiple chronic conditions. Medicare billing, NY Medicaid coverage, and compliance details for New York providers.
How does CCM work for providers in New York?
Chronic Care Management (CCM) enables New York providers to bill Medicare for non-face-to-face care coordination using CPT codes 99490, 99491, 99439. Patients with two or more chronic conditions qualify. Medicare covers CCM federally for patients with 2+ chronic conditions. NY Medicaid provides full supplementary coverage. CCN Health manages the clinical workflows, care plan documentation, and monthly billing for New York organizations running CCM programs.
Medicare Billing
CCM billing in New York.
CCM uses federally standardized CPT codes with uniform reimbursement across New York. NY Medicaid provides full supplementary Medicaid coverage for dual-eligible patients.
CCM services, first 20 min of clinical staff time per month
CCM services requiring physician/QHP, first 30 min/month
Each additional 20 min of CCM clinical staff time
~$80-$130/mo per patient
20 minutes of non-face-to-face care coordination per month (99490); 30 minutes for complex CCM (99491)
Medicare covers CCM federally for patients with 2+ chronic conditions. NY Medicaid provides full supplementary coverage.
Billing Requirements
Patient must have two or more chronic conditions expected to last at least 12 months
Comprehensive care plan must be established and maintained
Patient consent documented in medical record
24/7 access to care team required
Continuity of care with designated practitioner
Regulatory Landscape
CCM compliance in New York.
Beyond federal Medicare requirements, New York has specific telehealth, licensure, and privacy regulations that affect CCM programs.
Telehealth Parity
- *New York has telehealth parity legislation requiring CCM services to be reimbursed at equivalent rates compared to in-person visits.
- *New York has strong telehealth parity laws established during COVID-19 and made permanent. Active in value-based care initiatives.
Interstate Licensure
- *New York is not currently a member of the Interstate Medical Licensure Compact. Providers delivering CCM services must hold a valid New York medical license.
State Privacy Law
- *NY SHIELD Act applies to care coordination records and patient communication data stored during CCM activities.
- *Shared care plans must comply with both HIPAA and NY SHIELD Act data handling requirements.
Additional Requirements
- *SHIELD Act data security requirements
- *Enhanced breach notification requirements
EHR Integrations
CCM-compatible EHRs.
CCN Health integrates with leading EHR platforms used by New York providers. Each integration includes automated CCM documentation, billing, and clinical workflows.
PointClickCare
889 integration guides
ALIS
887 integration guides
Ethizo
240 integration guides
athenahealth
240 integration guides
Charm Health
240 integration guides
MatrixCare
240 integration guides
Epic
240 integration guides
August Health
240 integration guides
FAQ
CCM in New York questions.
CCM in New York uses Medicare CPT codes 99490, 99491, 99439. These are federal codes with uniform reimbursement nationwide, generating ~$80-$130/mo per patient per enrolled patient per month.
NY Medicaid provides full supplementary coverage for CCM services. Medicare covers CCM federally for patients with 2+ chronic conditions. NY Medicaid provides full supplementary coverage. For dual-eligible beneficiaries, providers can bill both Medicare and Medicaid to maximize reimbursement.
New York has telehealth parity legislation requiring CCM services to be reimbursed at equivalent rates compared to in-person visits. New York has strong telehealth parity laws established during COVID-19 and made permanent. Active in value-based care initiatives.
Patients in New York qualify for CCM if they have two or more chronic conditions expected to last at least 12 months, such as hypertension, diabetes, COPD, heart failure, or CKD. Each qualifying condition must place the patient at significant risk of death, acute exacerbation, or functional decline.
New York has approximately 3.4M residents aged 65+ (17.5% of the population), with +15% by 2035 projected growth. Dense urban population with sophisticated healthcare infrastructure. Strong adoption of RPM in skilled nursing and home health. Value-based care models drive preventive monitoring.
CCN Health helps New York providers launch CCM in three steps: (1) Discovery — we assess your EHR, workflows, and patient population; (2) Launch — devices ship to patients, data flows into your EHR automatically; (3) Scale — expand enrollment and add programs as your CCM census grows. Most practices begin billing within 2-4 weeks.
Other Programs
More programs in New York.
Explore other Medicare remote care programs available to New York providers.
RPM
Remote Patient Monitoring
Real-time vital sign monitoring with FDA-cleared cellular devices.
PCM
Principal Care Management
Focused management of a single high-complexity chronic condition.
BHI
Behavioral Health Integration
Behavioral health screening and collaborative care in primary care settings.
RTM
Remote Therapeutic Monitoring
Therapy outcome monitoring for musculoskeletal and respiratory rehabilitation.