PointClickCare Integration
One-to-many RPM
for PointClickCare
facilities
BLE devices paired with the CCN Health Caregiver App bring one-to-many RPM to Assisted Living and Skilled Nursing communities running on PointClickCare. One set of devices serves every resident on the floor.
Integration Architecture
Your PCC data flows directly into CCN Health
CCN Health connects to your PointClickCare instance via direct API. Resident demographics, ADT events, care plans, and medication records sync automatically — giving our clinical platform the context it needs to run RPM, CCM, PCM, BHI, and RTM programs without any manual data entry.
Seamless Data Sync
How CCN Health Connects to PointClickCare
Direct API integration keeps resident data flowing between both platforms — no manual entry, no duplicate charting.
API Credentialing & Census Sync
CCN Health connects directly to your PointClickCare instance via API. Resident demographics, room assignments, and ADT events sync automatically — new admissions are flagged for program eligibility.
Bidirectional Vital Sign Flow
Device readings post directly to each resident's PointClickCare chart in real-time. No transcription, no workflow disruption — vitals appear where your nursing staff already work.
Clinical Documentation & Alerts
Threshold breaches trigger alerts inside PointClickCare workflows. CCN Health writes progress notes, program status, and compliance metrics back to the resident record automatically.
Billing-Ready CPT Documentation
Time logs, device transmission records, and audit trails flow back to PointClickCare formatted for CPT billing. All five programs — RPM, CCM, PCM, BHI, RTM — documented in one integration.
Bidirectional Data Flow
Every Record Syncs Both Ways
PointClickCare sends CCN Health the clinical context — demographics, care plans, medications, and ADT events. CCN Health sends back real-time vitals, clinical alerts, progress notes, and billing-ready CPT documentation. No manual transcription. No duplicate charting.
- PCC → CCN Health: demographics, ADT events, care plans, medication records
- CCN Health → PCC: vital signs, clinical alerts, CPT docs, progress notes
- Dual-EHR support: bridges PCC with physician EHRs (athenahealth, Epic, MatrixCare)
- Full HL7/FHIR audit trail for every data exchange
Demographics
Census, DOB, insurance
ADT Events
Admit, discharge, transfer
Care Plans
Goals, interventions, orders
Medications
Active meds, allergies
27,000+
PCC Facilities Nationwide
5
Medicare Programs
<30s
Vital to PCC Chart
5–7 days
Go-Live Timeline
Clinical Intelligence
Automated Risk Scoring from PCC Data
By syncing resident data from PointClickCare, CCN Health builds a clinical profile for every resident — combining real-time device readings with PCC care plans, diagnoses, and medication history. The platform auto-generates risk scores so clinical staff see who needs attention first.
- Risk scores combine device data + PCC clinical context
- Color-coded priority levels (High, Medium, Low)
- Multi-facility census view from one dashboard
- Alerts route directly into PCC nursing workflows
Margaret S.
CHF, Hypertension
Robert K.
COPD, Diabetes
Linda T.
Diabetes Type 2
James P.
Post-Surgical
Carol W.
Hypertension
Why This Integration
Built for Senior Living at Scale
One integration connects PointClickCare to CCN Health across every facility, every care setting, and all five Medicare programs.
One Device Set, Many Residents
A single set of BLE devices serves every resident on the floor. Dramatically lower hardware costs versus per-patient cellular devices.
Zero Manual Data Entry
Vitals auto-populate PCC charts. Care plans sync to CCN Health. CPT docs flow back. No double-charting, no transcription errors.
Multi-Facility Scalable
Roll out across multiple AL and SNF communities from one CCN Health dashboard. Corporate admins see aggregate metrics across all sites.
5–7 Day Go-Live
Most facilities are operational within a week. CCN Health handles API configuration, device provisioning, and staff training. No IT department needed.
Five Programs, One Integration
RPM, CCM, PCM, BHI, and RTM all run on the same PCC connection. Enroll residents in multiple programs without additional setup.
HIPAA + SOC 2 Compliant
TLS 1.3 in transit, AES-256 at rest. Signed BAA standard. Full HL7 audit trail for every record exchanged between systems.
Technical Specs
PointClickCare Integration Specs
Production-grade API integration powering real-time data sync across 8 care settings.
Direct API + HL7 FHIR
Bi-directional
< 30 seconds
Auto chart notes
ADT-driven, real-time
HIPAA + SOC 2 Type II
RPM, CCM, PCM, BHI, RTM
SNF, AL, MC, LTC, HH
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Platform Integration
FAQ
Frequently Asked Questions
Common questions about the PointClickCare + CCN Health RPM integration.
Yes. CCN Health connects FDA-cleared RPM devices directly to PointClickCare via secure API and HL7 integration. Vitals captured by BLE devices flow into resident charts in under 30 seconds — no manual entry, no double documentation.
A single set of BLE devices serves every resident on the floor. Caregivers select the resident in the CCN Health app, pair the device, and the reading auto-populates both the PCC chart and the CCN Health dashboard simultaneously.
The integration supports blood pressure, pulse oximetry, weight, and temperature monitoring. Each vital type maps to RPM CPT codes 99453-99458, enabling compliant billing per CMS guidelines.
Yes. Data is encrypted in transit and at rest. CCN Health maintains SOC 2 Type II certification and signs a Business Associate Agreement (BAA) with every facility. All data flows between PCC and CCN Health use secure API endpoints.
Yes. The CCN Health platform supports multi-facility deployment from a single admin dashboard. Each facility gets its own census view, alert configurations, and billing reports while corporate admins see aggregate performance metrics.
Most facilities are operational within 5-7 business days. CCN Health handles the API configuration with PointClickCare, provisions devices, and provides 45-minute staff training. No IT department involvement is required from the facility.