Healthcare, Technology
Billing
Devices
What’s RTM, Anyway? 🤔
within PointClickCare facilities
Back in 2019, CMS (that’s the Centers for Medicare & Medicaid Services) rolled out Remote Patient Monitoring (RPM). Fast-forward to 2022, and they said, “Hey, why not track therapy, too?” Enter RTM: a way to bill for monitoring non-physiological data—like exercise routines or pain levels—through FDA-approved digital tools. Fun fact: You can run RTM alongside programs like Chronic Care Management (CCM) or Behavioral Health Integration, but not at the same time as RPM. Think of RTM and RPM as friendly rivals—both great, just can’t play on the same team at once.
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Why Your Practice Will 💙 RTM

Starting RTM isn’t just another checkbox. It can…

  • 🔄 Boost adherence
    Patients stick with meds, exercises, and treatment plans more consistently.

  • 👀 Increase insight
    You see real-world data on how your care plan’s working—and pivot quickly if needed.

  • 📈 Enhance outcomes
    Fewer ER visits, shorter recoveries, happier patients.

Who (and What) You Can Monitor

RTM right now focuses on:

  1. 🦴 Musculoskeletal health
    Osteoarthritis, post-surgery rehab, tendonitis—you name it.

  2. 🌬️ Respiratory conditions
    Asthma, COPD, post-COVID lung issues.

  3. 🧠 Cognitive behavioral therapy
    Anxiety, depression, PTSD, and more.

And the magic happens through three CPT codes, each billed every 30 days:

  • 98976: Device + recordings/alerts for respiratory systems

  • 98977: Device + recordings/alerts for musculoskeletal systems

  • 98978: Device + recordings/alerts for CBT programs

Whether it’s tracking pain levels, range of motion, breathing patterns, or therapy check-ins, you’re collecting the kind of “real life” feedback that makes care personal.

7 Steps to Launch Your RTM Program 👣

  1. Spot the need
    What gap are you filling? COPD flare-ups? Post-op rehab? Define your target.

  2. Set clear goals
    Better adherence? Fewer hospital readmissions? More revenue? Pick metrics you care about.

  3. Build your dream team
    From physicians to PTs, SLPs to social workers—anyone who can bill RTM is in play.

  4. Map the workflow
    How will you enroll patients? Deliver devices? Train staff? Plan it end-to-end.

  5. Find your patients
    Use your EMR to flag ideal candidates (e.g., Medicare Part B patients with COPD). Run a small pilot first.

  6. Train, train, train
    Show patients and clinicians exactly how to use devices, troubleshoot hiccups, and interpret data.

Measure & iterate
Track engagement and outcomes. Tweak protocols. Celebrate wins—and learn from stumbles.

The Big Picture 🌎

RTM isn’t a gimmick. It’s a bridge between clinic and living room—a way to keep your patients on track and give you the data you need to make smarter decisions.

Ready to dive in? With the right plan, your practice can turn routine check-ins into meaningful connections—and improve care one data point at a time.

Let’s make healthcare feel a little more human.

Download the RPM guide by filling out the form 👉
Learn how remote patient monitoring works, our supported devices and platform features.
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