Billing
Healthcare, Technology
Remote Therapeutic Monitoring (RTM) — Plain Language Overview
within PointClickCare facilities
Remote Therapeutic Monitoring (RTM) is a Medicare service designed to support patients using devices, apps, or digital tools that collect non‑physiologic data related to a therapeutic area (for example: musculoskeletal pain, respiratory status, medication adherence, or therapy response). RTM complements RPM (Remote Patient Monitoring), which focuses on physiologic data like blood pressure or glucose.
Book a demo
View features

📋 RTM RequirementsTo bill RTM under CPT codes 98975, 98976, 98977, 98980, 98981, the following elements must be met:

1) Patient Eligibility (CMS)

  • Patient must have a condition where monitoring therapeutic data is medically necessary (e.g., COPD symptom tracking, inhaler use, musculoskeletal recovery, medication adherence).
  • Device or software used must meet FDA definition of a medical device.

2) Initiating & Setup (AMA/CMS)

  • 98975: Initial setup and patient education on use of RTM equipment/app.

“Remote therapeutic monitoring (e.g., musculoskeletal system, respiratory system), initial set‑up and patient education.” (AMA CPT® descriptor)

3) Supply Codes (AMA)

  • 98976: Device supply, monitoring respiratory system status, per 30 days.
  • 98977: Device supply, monitoring musculoskeletal system status, per 30 days.

“Supply of device(s)… each 30 days.” (AMA CPT® descriptor)

4) Treatment Management (CMS/AMA)

  • 98980: First 20 minutes of treatment management per calendar month, including at least one interactive communication with patient/caregiver.
  • +98981: Each additional 20 minutes.

“Treatment management services… requiring at least one interactive communication with the patient or caregiver during the calendar month.” (AMA CPT® descriptor)

5) Communication Requirement (AMA/CMS)

RTM treatment management codes 98980 and 98981 explicitly require at least one interactive communication with the patient or caregiver each month.

“Remote therapeutic monitoring treatment management services … requiring at least one interactive communication with the patient or caregiver during the calendar month.” (AMA CPT® Descriptor, adopted by CMS)

  • What counts: two-way, real-time exchanges such as phone calls, video visits, or secure messaging with active back-and-forth.
  • What does not count alone: one-way device data transmission, automated alerts, or sending educational materials without a reply.

6) Documentation (CMS)

  • Document device/app type, condition monitored, patient education, treatment plan, time spent, and evidence of interactive communication.

7) Billing Restrictions (CMS)

  • RTM cannot be double‑billed with RPM for the same patient/condition in the same month.
  • Clinical staff time can be billed under general supervision when appropriate.

8) Frequency

  • Device supply codes (98976/98977) are billed per 30 days.
  • Treatment management codes (98980/98981) are billed monthly.

✅ Quick Takeaway

RTM enables providers to bill for digital monitoring of therapeutic data (non‑physiologic) such as medication adherence, musculoskeletal recovery, or respiratory symptoms. To stay compliant:

  • Provide initial setup and patient education (98975),
  • Bill supply codes for device/software use per 30 days (98976, 98977),
  • Spend at least 20 minutes/month on treatment management (98980/98981),
  • Document at least one interactive communication with patient/caregiver per month,
  • Ensure device/software qualifies as an FDA‑defined medical device.

RTM ensures clinicians are reimbursed for leveraging digital health tools to support patient adherence, therapy engagement, and clinical outcomes outside traditional visits.

Download the RPM guide by filling out the form 👉
Learn how remote patient monitoring works, our supported devices and platform features.
Thank you!
We’ve received your request and will email you the RPM guide shortly.
There was an issue submitting your form. Please try again. For help, email sales@careconnectionnetworks.com
supported devices CCN
Built for growtH:
RPM, CCM, PCM, BHi and RTM.
Trusted by the world’s highest impact remote monitoring programs

Ready to learn more?

Book a demo